I’ve been experiencing first-hand the following products and services lately, and I thought you might want to be spared the headaches they’ve given me and my family.

Macy’s furniture delivery service

If you like getting used/opened furniture that might have sat in someone else’s house and then got returned, or if you like waiting entire months to get the furniture after you’ve already paid for it, then Macy’s is the store for you.

That’s exactly what happened to my parents. They ordered a sectional leather sofa back in December, only to receive used pieces in the shipment after it took Macy’s about four weeks to deliver it. But wait, that’s not all. My parents refused the shipment on the perfectly reasonable argument that they expected to get new furniture, not used furniture, and they’ve been getting postponed again and again for the 2nd shipment since then. Plus, there’s no guarantee that they’ll receive new furniture this time, and it may take another refusal and another re-shipment to get things straightened out — that’s if they’ll ever get straightened out.

When they call Macy’s to ask about the status of the furniture shipment, they get transferred from place to place and person to person, and no one wants to take responsibility for making sure the shipment contains new furniture or that it gets to them on a certain date. They’re full of cheap excuses and all about covering their lazy, pathetic asses instead of doing their jobs.

Meanwhile, my parents’ living room has no sofa, and they’re sitting on chairs (they’ve been sitting on chairs for the last three months), waiting for Macy’s to get their act together.

Home Depot’s kitchen cabinet services

You may or may not know that Home Depot offers custom kitchen cabinetry. Well, don’t use them, not unless you want to receive the wrong parts, or realize that you have missing parts in your order. There’s no table in my parents’ kitchen, and there was supposed to be one in there about three months ago.

When they complained to Home Depot (the store in Hollywood, FL), an Indian woman manager there, who obviously thought she was still in India, not in the US, where we expect customer service, told my parents that they shouldn’t do business with Home Depot if they didn’t like their experience. She also blamed them for not opening every part box at the store and checking each piece of wood. She said it was their fault.

That’s lame and inexcusable. I think I’ll take that manager’s advice and tell you all not do business with Home Depot. They’re not worth your money. And believe me, my parents must have spent over $125,000 with Home Depot over the last few years with renovations to their house and apartment, so they know what they’re talking about. They’re not occasional customers, they’re loyal customers, or at least used to be.

NueMD medical practice management

They may say they have a Mac version of their software, but they don’t, not really, not by Apple software standards. When your software has no clue where to install, and it alternately installs to the desktop or at the root level of the hard drive instead of knowing it needs to go in the Applications folder, your code monkeys are just monkeying around.

Have a look at a screenshot of their website. That’s how it renders on Safari. That speaks volumes about their Mac compatibility. I honestly wish I’d gotten involved in the software selection process when my parents decided to choose something to run my father’s medical practice. It’s very likely that I would have ruled out NueMD after a very short trial.

Did I mention that they have expired system alerts that flash every time you log in, and you can’t disable them? They have no clue how to make them go away when you call them. And that sometimes, you can’t get their software to recognize when you press the Caps Lock key? Ugh…

That’s it for now. There are a few choice contractors in South Florida that I would very much like to warn you about, especially a certain plumbing contractor. I may do it in the near future.

(1 votes, average: 5 out of 5)

 Loading ...

Follow my posts. It's easy and free.